Your key responsibilities

• Fulfil the responsibilities of this role in accordance with Queensland Public Service values outlined above.

• Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.

• Provide strategic leadership to eHealth Queensland, working closely with the Board of Management, and foster collaborative approaches within the organisation and across the State’s health system to contribute to the achievement of the Department of Health’s strategic priorities.

• Lead the development of enterprise technology services and functions, working with wide-ranging stakeholder groups including clinicians, Department of Health and Hospital and Health Service executives, and other information technology professionals to ensure the implementation and use of infrastructure technologies support the Queensland public health system’s key strategies and priorities.

• Maintain awareness of existing and emerging infrastructure technologies, regulatory issues, and market factors to assist in the development of the State’s health information technology strategy and plan.

• Monitor the productivity of information systems resources to ensure these resources are managed and utilised in a cost-effective, flexible and timely manner.

• Oversee all information security policies and procedures to ensure regulatory compliance and appropriate levels of internal controls.

• Oversee service level agreements with end users, monitoring systems, programs, and equipment performance, to ensure optimal and continuous delivery of technical services.

• Act as principal advisor to the Director-General, Deputy Directors-General, Health Service Executives and other senior staff, providing authoritative advice on health service information technology operations, key issues impacting the achievement of information technology activities in accordance with priorities and outcomes, and forecasting trends and future ICT opportunities, to contribute to the betterment of the State’s health system.

• Develop and monitor annual operating and capital budgets to ensure that areas of responsibility have the necessary funding to carry out established organisational goals and objectives.

• Provide executive leadership of the planning, development, and implementation of strategic information systems, including administration and resource management systems, core clinical systems, the national eHealth agenda, advanced clinical decision support systems, and enterprise-wide systems, to optimise the delivery of information technology services across Queensland’s public health system.

• Lead the evaluation of the impact of current and emerging information technology on processes (including clinical processes) to identify areas to promote use of technology to create efficiencies for administrators and clinicians and to improve quality of care across the health system.

• Advocate for, and provide leadership in, collaboration with other Queensland Government agencies, to promote and leverage whole-of-government information technology initiatives that support the Government’s agenda.

• Provide advice to the Director-General, the Board of Management, and Office of the Minister for Health on national eHealth matters and represent the health system on State and national committees and forums to advocate and negotiate for greater information technology and eHealth direction, provision, and resourcing across the State’s health system.

• Provide strategic leadership and innovation in the development of strategic information technology plans, policies and processes, ensuring alignment with Government priorities, to achieve performance improvement and the implementation of successful customer focussed initiatives.

• Provide strategic leadership, advice and direction relating to healthcare information technology matters in Queensland, including acting as the spokesperson on matters of public interest that have a whole-of-State impact and representing Queensland on relevant national committees.

• Represent the Department on National Boards and Taskforces and conduct high level negotiations and liaison with external organisations, other Government departments and bodies (both State and Commonwealth), major community organisations, non-government

service providers, industry representatives and the media to build and drive a strong public and professional profile on behalf of the department. • Actively engage as part of the Queensland Health Executive Leadership Team, contributing to strategic decisions that advance the interests of the health system and maintaining an in-depth understanding of all Executive portfolios, to facilitate the delivery of all portfolio objectives and to achieve the Department’s strategic priorities.

• Ensure mechanisms are in place to monitor, analyse and evaluate the components of the Queensland health system’s organisational culture so that cultural issues can be identified and addressed.

• Manage risks that are the responsibility of the eHealth Queensland, including system-wide risks which require support from multiple stakeholders to mitigate or address.

• Ensure the operations of the Division are within budget, in accordance with Department of Health policy and whole-of-government requirements, and aligned to the values of the Queensland Public Service; provide leadership and direction to the team, foster and encourage a workplace environment that is outcomes focused and instil a culture of continuous improvement / learning through effective communication, training and flexible workforce management practices.

• Drive measurable outcomes to achieve health equity with First Nations people by implementing system level improvements to support the delivery of Queensland Health’s First Nations Health Equity Strategies. In partnership with the Chief First Nations Health Officer, lead the First Nations health equity agenda and actively engage across the health system to share accountability to achieve health equity for and with First Nations peoples.

Mandatory qualifications, registrations and other requirements

• It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16):

• measles, mumps, rubella (MMR)

• varicella (chicken pox)

• pertussis (whooping cough)

• hepatitis B

• tuberculosis

• It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 (Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70.

• It is a condition of employment for this role that the employee will work in a peer role in the Department annually in order to maintain a comprehensive understanding of the different initiatives and activities being undertaken and to facilitate and support other members of the Executive Leadership Team in the achievement of individual portfolio objectives as well as broader strategic priorities.

Role fit

The essential requirements for this role are:

• Excellent knowledge of contemporary, best-practice healthcare information technology initiatives and eHealth priorities, with particular emphasis on managing these functions and services over a large geographic area for a complex organisation and within an operating environment characterised by the need to liaise with, engage and consult with a range of stakeholders in the achievement of outcomes.

• Demonstrated experience working within a complex system or organisation with devolved accountabilities and responsibilities that require a detailed understanding of system leadership, risk management, strategic direction-setting and the challenges facing modern information technology service delivery, with particular reference to the healthcare setting.

• Detailed understanding of all the elements of health service delivery (people, facilities, equipment, funding, technology) and the inter-relationships between those elements necessary to deliver quality information technology outcomes in a healthcare setting.

• Demonstrated extensive knowledge of corporate governance principles, contemporary management techniques, the role of commercialised business units (including government requirements relating to such entities) at a health system level and/or supporting healthcare reform (particularly in relation to improving eHealth and information technology in a health context).

• Demonstrated ability to operate as a collegial and collaborative member of a multi-disciplinary executive.